P&PPitch & Panel
Scope and terms

Plain-English terms

These terms apply to the Pitch & Panel packages listed below. Last updated 12 November 2026. Questions: pitchandpanel@gmail.com.

What you get

Visibility Check, A$497

  • 10 customer questions run through public AI search tools and Google, logged word for word with sources and dates
  • An accuracy check against the details you confirm
  • Checks of robots.txt, sitemap and structured data
  • A 1-page scorecard with the top 5 fixes
  • Delivery by email within 3 business days of receiving your intake details

Audit + Fix Pack, A$1,497

  • 25 customer questions and 3 named local competitors compared
  • A full written report with evidence for each finding
  • Fixes implemented on your site with access you grant, or handed over as paste-ready code. Which fixes apply depends on your website platform; we will tell you what isn’t possible
  • One walkthrough by email
  • Delivery within 7 business days of receiving your intake details and any site access we need

Google Profile Tune-up, A$490

  • A Google Business Profile audit against your top 3 local competitors
  • Categories, description, services, hours, attributes and links reviewed and fixed (category changes only with your OK)
  • Up to 10 of your photos uploaded and named
  • A review-request kit (review link, printable QR card, ask scripts and reply templates) and a written before-and-after list of every change
  • Delivery within 5 business days of receiving Manager access and your photos

Complete Local Clean-up, A$2,497

  • Everything in the Audit + Fix Pack and the Google Profile Tune-up
  • 3 new pages (1 FAQ page and 2 service or area pages) written and published or handed over, with FAQ structured data
  • Google Search Console and Bing Webmaster Tools set up or checked, with the sitemap submitted and indexing errors fixed
  • A business-details consistency report across about 15 Australian directories, with corrected wording and a guide for listings you claim yourself
  • A 30-day re-check of the same 25 questions, with a written before-and-after
  • Delivery within 10 business days of receiving the access we need, plus the 30-day re-check

Optional monthly re-check (Monitor), A$149 a month

Offered after any one-time package, on request. Monthly re-run of the same questions with a short change report. Cancel any time. No access needed.

Local Care Plan, A$449 a month

  • Starts after the Google Profile Tune-up or the Complete Local Clean-up
  • 4 Google Posts written and published each month; new Google reviews replied to within 2 business days (negative ones sent to you for approval first)
  • Profile kept current; 1 new page or FAQ block written; Search Console checked; an AI-answer re-check of 10 questions; and a plain-English monthly report
  • Cancel any time with 7 days’ notice. You keep every login

Invoices

Tax invoices are issued on request to paying clients.

What we do not promise

  • We do not guarantee any ranking, traffic, enquiries, sales or that any AI tool will mention your business.
  • AI answers change from run to run and between tools. Reports describe what we observed on the dates stated.
  • We use public information and what you tell us. We do not log in to your accounts unless you grant access for the Fix Pack.

Refunds and your consumer rights

If we cannot deliver the report described above, or the report does not match its description, we will refund you in full. Nothing in these terms limits your rights under the Australian Consumer Law, including remedies for services that are not delivered with due care and skill or within a reasonable time.

Your information

We use the details you give us only to do the work and to communicate with you about it. Payments are processed by Stripe; we do not see or store your card details. See the privacy page.

Independence

Pitch & Panel is not affiliated with Google, OpenAI, Microsoft, Perplexity or any AI company. Product and company names are used only to describe what we check.